Brunel Hobbies has a web based

Secure Payment Details

system for securely transmitting your credit or debit card details to Brunel Hobbies.

To order and/or pay you can:

  • Telephone your order to us with your credit card details or payment method on 1300 BRUNEL.
  • Fax your order and credit card details or payment method to (03) 8555 0892.
  • E-mail your order and credit card details or payment method to Brunel Hobbies.
  • E-mail your order and telephone us your credit card details or payment method.
  • You can pay using our secure payment system.

How to Purchase from Brunel Hobbies

We accept all major credit cards, Paypal, EFTPOS and direct transfer to our Bank account. Contact us for our bank transfer account details. A web based secure payment details system for cedit cards (Visa and Mastercard only) is available.

Cheques or Money Orders must be in Australian dollars and should be made payable to "Brunel Hobbies". Note that goods ordered using a cheque for payment will not be sent until the cheque is cleared by the Bank.

Postage and Shipping Rates within Australia

Prices do not include packing and postage. All items over $100 ordered for delivery by mail will be insured unless specifically requested otherwise by the customer. Brunel Hobbies will not be responsible for the non-delivery of items over $100 that are not insured.

Note that items under $100 can be registered with Australia Post for about $2.95 which automatically includes insurance up to maximum of $100. Brunel Hobbies will not be responsible for the non-delivery of items that are not insured.

Brunel Hobbies add $2.50 for packing onto the postage or delivery costs.

For items up to 500g for delivery Australia wide the cost is $9.70 (including $2.50 for packing).

For items over 500g up to 20kg the postage rate depends on the destination based on Postcode. The cheapest rate is $11.45 (including $2.50 for packing) for delivery in the Melbourne metropolitan area only.

For delivery outside the Melbourne Metropolitan Area the postage can exceed $20 depending on destination. Insurance and Registration is extra.

Note however that Australia Post charges also by a volume assumed weight so a light but volumous item may attract a higher postage rate.

Customers have the choice of using Australia Post or DHL. Depending on destination DHL is often close to the same price as Australia Post or a little cheaper. DHL will also normally deliver within one to three days depending on destination.

Paint can be mailed to all destinations in Australia. Spray cans can be mailed within Australia but must go by surface mail and will usually take longer for delivery than normal mail. This means that we cannot mail spray paint to some destinations as they are only serviced by air mail. This includes Townsville and Darwin for instance.

International Postage and Shipping

Postage and shipping rates are charged at cost plus $2.50 for packing. Both Australia Post and DHL are available. All items over $100 must be insured and trackable at the customers expense.

Paint can be mailed to most destinations internationally. Spray cans cannot be mailed internationally.

The purchaser is responsible for estimating and covering any GST, VAT, tariff, duty, taxes, handling fees, inspection fees, customs clearance charges and any other costs associated with shipment of products internationally. Brunel Hobbies is not responsible for any of these duties, costs or fees. We cannot and will not be responsible for communicating with your local customs or postal authorities to facilitate the arrival of your purchases. Brunel Hobbies cannot give you an estimate of these costs and charges before your purchase. We will not be responsible for the cost or replacement of any product held indefinitely or lost by your customs or postal authorities.

The purchaser is also responsible for compliance with any of their countries regulations that may apply to the use of the items purchased.

GST

All prices include GST (Australian Goods and Services Tax) at a rate of 10% unless stated otherwise. Overseas purchasers are not required to pay GST.

Guarantee and Warranty

All products are guaranteed and will be replaced at Brunel Hobbies' expense if defective or damaged when received. They must be returned in the original, undamaged packaging with the original receipt (Tax Invoice) for a replacement to be organised. If a replacement is not obtainable a refund may be made. A This excludes damage that is obviously due to mishandling, inappropriate use, failure to follow usage instructions, normal maintenance, etc.

Note that a refund is not obtainable if goods are returned because the customer has changed their mind. However, it can be exchanged for another item or a Gift Voucher can be issued to the amount of the item.

Prices on Website

All prices listed on this web site are subject to change without notice due to currency, shipping or postal rate variations.